Help for couples
You're planning an event. Guest list, suppliers, budget, the day itself.
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About Setnayan
What is Setnayan?
Setnayan (SET-na-yan, from Tagalog "Set na 'yan" — "that's all set") is a Philippines-first platform for life's events: one free account to plan each one, run the day and keep it for life. It runs weddings, debuts, christenings, birthdays, graduations, anniversaries, reunions, corporate events, wakes and more. Planning is free with no guest limit, you book verified Filipino suppliers at 0% commission and pay them directly, and everything you make gathers into your Memories.
How much does Setnayan cost?
Planning is free: schedule, budget, guest list, seat plan, mood board, and marketplace browse with a match preview. For an event there are three optional paid plans, Event Plus, Event Pro and Event Ultra — Setnayan AI comes inside all three — and each other service is priced on its own; current rates are on setnayan.com/pricing. Couples pay 0% commission on supplier bookings — they pay suppliers directly. Suppliers: Verified is free, for good, with Supplier Plus, Supplier Pro and Supplier Ultra plans — see setnayan.com/for-suppliers.
Is Setnayan free for couples?
Starting is free, with no card and no guest limit. The schedule, budget, guest list, seat plan and its 3D walkthrough, mood board, RSVP with a QR code for every guest, and the Event Hub with unlimited RSVP are all free with every account, plus marketplace browse and a preview of your supplier matches. Optional paid plans and services — Event Plus, Event Pro and Event Ultra (all three include Setnayan AI), the Live Watch multi-camera control room, Papic credit packs and more — are priced individually. You only pay for what you choose to add. Current rates are on setnayan.com/pricing.
What do Event Plus, Event Pro and Event Ultra add?
They are the three optional paid plans for one event; planning stays free without them. Event Plus adds Setnayan AI — it tells you what is next and flags what is at risk — and Papic credits for your guests’ cameras, and the Setnayan watermark gives way to one small “Made with Setnayan”. Event Pro is everything in Event Plus with more Papic credits, and lets you design every part of your Event Hub: the reveal, background, photos, style, motion, logo and QR, music, prints, the after-the-event page and your address. It takes the Setnayan watermark off your Event Hub. Event Ultra is everything in Event Pro with the most Papic credits, plus Live Watch for one day, your full-size photos kept 12 months after the event instead of 3, and Patiktok. What you pay for Event Plus counts toward Event Pro, and moving from Event Plus or Event Pro to Event Ultra, you pay only the difference. Current rates are on setnayan.com/pricing.
Does Setnayan take commission on supplier bookings?
No. Couples pay 0% commission on every booking — they pay their suppliers directly, and Setnayan never touches that money. Setnayan earns from the optional plans and services couples choose to buy (Event Plus, Event Pro, Event Ultra, Papic, Live Watch and more) and from its services to suppliers. Current rates are on setnayan.com/pricing.
What is Setnayan AI?
Setnayan's assisted planner. It is not sold on its own: it comes with Event Plus, Event Pro and Event Ultra, through your event date (current rates on setnayan.com/pricing). It matches suppliers to your date, budget, venue, guest count, religion and reviews, and walks you through each decision, from the venue to thank-you cards, with faith-specific steps and deadlines (for a Filipino wedding: Pre-Cana, marriage licence windows, sponsors).
Does Setnayan support Filipino wedding customs?
Yes. Ceremony types include Catholic, Civil, INC, Christian, Muslim, cultural and mixed ceremonies, among others. You set where the ceremony is — a church, chapel, mosque, temple, the civil registrar and more — and the reception’s setting: banquet hall, events place, restaurant, garden, beach, destination, heritage or outdoor tent. More than 30 Filipino ceremony roles in the guest list, including principal sponsors, candle/veil/cord/coin sponsors, ninang, ninong, bearers, and Nikah roles. Multi-faith supplier compatibility tagging across a deep tree of supplier sub-categories.
What languages does Setnayan support?
Setnayan is in English. The feature pages also have Tagalog versions.
Where does Setnayan operate?
Philippines — Metro Manila (Quezon City, Makati, Pasig, Taguig, Manila), Cebu, Davao, Tagaytay, Iloilo, Baguio, Pampanga, Cavite, Batangas, Laguna, Bulacan, and any city Filipino suppliers serve.
Does Setnayan have a mobile app?
Setnayan works on your phone. Open setnayan.com in Safari on iPhone or Chrome on Android and add it to your home screen — it then opens full screen, like an app, with nothing to download. On a computer, there is a desktop app for Mac and Windows at setnayan.com/download.
How are suppliers verified on Setnayan?
Suppliers complete a business-legitimacy check plus a short video call with a Setnayan admin. Verification is free, for good — no listing fee and no badge fee.
What is Music Maker?
A custom Filipino-style song made for the couple — written from what you already told us about your story, and yours to keep for the ceremony or reception. A one-time per-event purchase (current price on setnayan.com/pricing).
What is Papic?
Candid photo (and short-video) capture for your event. A few friends you pick — your photo crew — shoot freely from their phones, and you can also let every guest snap photos too. Everyone opens a simple camera from a QR link (no app to install); every shot lands in your private Memories in real time and is matched to the right guests, so each person gets the photos they're in — and untagged photos still land (Papic never drops one). Clips run up to 10 seconds, and optional face-matching (only with each guest's consent) auto-sorts photos to the people in them. Your Memories stay online — keep the originals by downloading them or syncing to your own Google Drive. Cameras are free and unlimited; every photo uses credits. Free credits come on your first event, and more are priced on setnayan.com/pricing.
What is Live Watch?
Live streaming for your event, embedded directly on your Event Hub. Streaming one camera is included. Live Watch adds all your cameras with a one-time unlock that stays with the event, with unlimited streams (current rate on setnayan.com/pricing). Guests and family who couldn't attend in person can watch the ceremony and reception live without leaving Setnayan.
What is Pakulay?
Pakulay is the Mood Board: your event’s colours and what each role wears, free with every account. Set it in Event Hub › Dress code. Each guest sees their own role’s dress code on your Event Hub, and the 3D seat plan dresses them in it.
How does Setnayan handle my privacy?
RA 10173 (Data Privacy Act of the Philippines) compliant. Guest list and event details are never publicly shared without your explicit opt-in. Real stories publish 30 days after the event only with explicit couple consent. Setnayan sets essential cookies only — no analytics, advertising or tracking cookies — and lists every one at setnayan.com/cookies. National Privacy Commission registration in progress. DPO contact at dpo@setnayan.com.
How do I contact Setnayan support?
Send a message with the contact form at the bottom of setnayan.com/help — pick what it is about (couple, supplier, guest, billing, a bug, an idea or something else) and it reaches the Setnayan team. Privacy-related requests reach the DPO directly at dpo@setnayan.com.
Is Setnayan open now?
Yes. Anyone can sign up free at setnayan.com and start planning any event type Setnayan offers, and suppliers can open a shop from setnayan.com/for-suppliers.
What is the best free Filipino wedding planner app?
Setnayan is a free, Philippines-first planner that keeps the whole wedding in one account: a guest list with no guest limit and more than 30 Filipino ceremony roles, RSVP with a QR code for every guest, a seat plan with a free 3D walkthrough of your reception, a budget in pesos, the day’s schedule, a mood board, and an Event Hub for your save-the-date and RSVP. No card and no trial clock. Couples book verified Filipino suppliers at 0% commission and pay them directly. Optional paid plans — Event Plus, Event Pro and Event Ultra, all with the Setnayan AI planner — and services like the livestream are priced at setnayan.com/pricing.
How do I organize a wedding guest list with ninongs and ninangs?
Give each guest a role and let the list sort itself. Setnayan’s free guest list has more than 30 Filipino ceremony roles built in — principal sponsors (ninong and ninang), candle, veil, cord and coin sponsors, ring, bible and coin bearers, flower girl, maid or matron of honor, best man, bridesmaids, groomsmen, officiant, readers, and Nikah roles. The list orders itself bride first, then groom, then by role, and you can filter to just the sponsors, the wedding party or the bearers. Type a name with its side and group in one line, or import your spreadsheet as CSV. Each guest gets a personal QR for RSVP, seating and photos.
Is there a free digital seating plan and budget tracker in pesos?
Yes — on Setnayan both are free, with no guest limit. The seat plan lays out tables, the head table and the dance floor, and 3D Plan stands the same layout up into a room you can walk in your browser — also free — so you can check sightlines and aisle space before the day. The budget tracker works in Philippine pesos. Both read from the same guest list and the same supplier ledger, so the numbers stay in step.
Where can I find verified Filipino wedding suppliers with no commission?
Setnayan’s marketplace lists Filipino suppliers who each passed a business-legitimacy check and a video call with a Setnayan admin, and it shows their real business name. Browsing is free and open to anyone. Couples pay 0% commission: you pay suppliers directly, and nothing you pay them comes back to Setnayan. Save two suppliers to compare them side by side — location, rating, services and distance from your venue — then message them from Setnayan, where a supplier sees your event’s name and date, never your email.
What is a free alternative to paid wedding website builders in the Philippines?
Setnayan’s Event Hub is free with unlimited RSVP. It holds your save-the-date, your RSVP, the day’s details — when, where, dress code, directions — and your love story, laid out like a magazine feature instead of a form. Guests RSVP with one tap and you see the count in real time beside your guest list and seat plan. The same Event Hub later carries your Memories and your livestream. With Event Plus, an optional paid plan, the watermark gives way to one small “Made with Setnayan”; Event Pro takes the Setnayan mark off entirely and adds a cinematic save-the-date reveal.
Can I use Setnayan for a debut, christening or other event?
Yes. The same free planning tools run every event type Setnayan offers — weddings, debuts, christenings, birthdays, graduations, anniversaries, reunions, corporate events, gala nights, wakes and more. And for the people you gather with again and again, a group gives your barkada, clan or parish its own space: short stories that disappear after 24 hours, one group chat, and the events you plan together.
What happens if the venue has no signal?
Your photos are safe. Papic saves every shot on the phone that took it and sends it by itself once the signal comes back, so a dropped connection never loses a photo. Your guest list, RSVPs and seat plan are all settled before the day. Live Watch is the one part that needs a working connection, because a livestream travels over the internet as it happens — check the venue’s signal or Wi-Fi before the day.
What if some guests, like a lola or ninong, don’t use smartphones?
They don’t need to. You can add every guest to the list yourself and record their RSVP for them, so your headcount and seat plan still include everyone. At the door, your coordinator finds a guest by typing their name — there is no QR they have to scan. Guests who do use a phone need no app and no account: the invitation, the RSVP and the photo camera all open in the browser from a link or a QR code.
Will Setnayan slow down when many guests upload photos at once?
Uploads are built to spread the load. Each phone shrinks its photos and videos before sending them, so guests send far less than the original file size and use less mobile data, and every file goes straight to storage rather than waiting in line behind one server. If a phone loses signal partway, the photo waits on that phone and sends when the connection returns.
How is Setnayan different from free planner apps, Google Sheets or a shared Drive?
Everything the free tools do, Setnayan also does for free: a guest list with no limit (import your spreadsheet as CSV), RSVP, a seat plan, a budget in pesos and a schedule — in one account, where each part reads the same guest list, so a change in one place shows up everywhere. What a spreadsheet or a Drive link cannot do is run the day itself: your guests’ phones become one photo crew filling one set of Memories, and family abroad can watch the ceremony live. Those day-of tools are optional and priced individually on setnayan.com/pricing.
Getting started
Sign up as a couple
Tap Create account on setnayan.com and sign up with Google, with Apple, or with your email and a password of at least 8 characters. A sign-up from there is a couple's account.
Sign up as a supplier
Start from the For suppliers page (setnayan.com/for-suppliers) and open your shop from there. Then fill in your business name, services, and contact email in your supplier dashboard. One account can do both: with a shop, you can still plan your own events from Events. Couples find you by searching Setnayan and message you here — your email and phone are not shown on your public page.
Create your event
From your dashboard, start a new event. Pick the event type, enter a display name (this is what guests and suppliers see), and the date. You can change all of it later.
What are the tabs at the bottom of the screen?
On your account screens the bar is Home and Discover. Home holds your Events, People and Memories — and your Shop, if you own one — as sections at the top. Events is every event you host or are invited to, People is everyone you are connected to, and Memories keeps the photos and stories from all of them. Discover shows public events from people you follow. Inside an event the bar changes to that event’s own: Today, Guests, Suppliers, Memories and Hub, once your Event Hub is on.
Can I plan my own events if I have a shop?
Yes. One account can run a shop and plan events. Create an event from Events on Home, as anyone does. A shop you open or claim is also one of your loved ones in People, so you can make an event for your shop as well as for yourself.
How do I switch between my events and my shop?
Tap your picture at the top. Switch to lists Your events and each shop you run — tap one to go there, or View page to see a shop’s public page. Profile & settings is at the top of the same sheet.
What does search find?
Your events, the suppliers on them — marked On your event — the shops on Setnayan, people you know or could ask to connect, and our stories and guides. The results open inside your account.
Suppliers: where is everything in my dashboard?
The bar is Today, Clients, Shop and Portfolio. Today shows the one thing waiting on you. Clients holds your people, dates and money — and your messages, which also open from the envelope at the top; your event days open from there too. Shop is your page and what you sell, with Analytics. Portfolio holds your photos and videos. Settings is under your profile picture.
Event ID vs slug
Every event has a Setnayan ID like S89E-AB12CD3456 (used internally) and a public slug like maria-and-juan (used in your invitation URL). You can change the slug later; old slugs auto-redirect for 2 years, so links and QR codes already printed keep working.
People & Memories
What is People?
People, a section of Home, is everyone you are connected to on Setnayan. The counts at the top — connected, waiting for them, asking you — each show just those people when you tap them. Type a name in the field at the bottom to find someone, or to invite them if they are not on Setnayan yet. ≡ opens Groups, Following and Followers, and the other sections of Home. Nobody is connected until they say yes.
What are loved ones?
Loved ones are the people and things you plan events for — a child, a lola, a pet. Add one in People on Home, under Loved ones. A shop you open or claim is added there too, so you can make an event for your shop. An event made for a loved one or your shop says who it is for — on its card, and under its name on Home.
What is Memories?
Memories keeps the photos and stories from every event you hosted or went to, in one place. Open it from the Memories section of Home. Inside an event, the Memories tab holds that event’s own.
Guest list
Filipino wedding roles
More than 30 Filipino ceremony roles are built in, including maid, matron or man of honor, best man or best woman, bridesmaids, groomsmen, the parents and grandparents of the bride and of the groom, principal sponsors, candle, veil, cord and coin sponsors, ring, bible and coin bearers, flower girl, officiant, readers, and Nikah roles. A guest can hold more than one: tick each in Role on their card — the first is their main role.
How plus-ones work
Pick how many plus-ones a guest may bring (+1, +2 and so on) and Setnayan adds a seat for each one, listed with their guest, with its own QR code. Until it is named it reads as the guest’s +1 — the guest can name them on their reply, or the +1 names themselves the first time they open their invitation. The counts at the top say how many +1s are named and how many have no name yet; tap either to see them. A seat with no name yet can be let go with Release seat. A +1 cannot bring a +1 of their own.
Import guests from CSV
On Guests, tap ＋, then Import a file. Upload a CSV file — up to 200 rows at a time; download the template on that page to start. First name and last name are the only columns you must fill. You see every row before anything is added, and uploading again updates the guests already there.
Event Hub
What is the Event Hub?
Your Event Hub is the page at setnayan.com/your-slug where every invitation leads. Guests land there when they tap their personal link or scan their QR. It shows your event details, an RSVP form, a countdown, the venue map, the dress code, and more.
How do Pro effects work on my Event Hub?
Classic, Modern and Cyber Neon are free themes; every other theme, and every effect marked ◆, comes with Event Pro. Try any of them in your draft — only you see it. When you press Apply, the sheet lists each Pro effect and where it is: tap one to open it, or × to take it off. Unlock Pro and Apply puts everything live with Event Pro; Apply without the Pro effects puts the rest live and keeps the Pro ones in your draft. Event Pro comes whole, not part by part, and what you paid for Event Plus counts toward it; Event Ultra includes everything in Event Pro, and moving up to it you pay only the difference. Its price is on setnayan.com/pricing.
Why does a tab in the Maker show a lock?
In the Event Hub Maker every part has the same four tabs: Edit, Style, Background and Animate. A tab with a 🔒 has nothing to set on that part. Tap it anyway: the rows say the problem and where it is set instead — a line on the cover takes its background from the Cover Scene, and one tap selects it. The camera keeps one style for every guest, so its Style is locked too.
Change the event date from the Maker
In the Event Hub Maker, tap the Countdown or the date on the cover. Edit shows your event date — or "Not final yet" and the dates you are weighing. Change date (or Pick your final date) opens the same date sheet as Suppliers, so your suppliers and Home follow the one date.
Customize the QR monogram
Every guest’s QR has a mark in its centre: the Setnayan mark, or your own logo with Event Pro, which also lets you pick the QR’s shape, pattern and colour. Find it in Hub, under Event Details › QR code. Guests see a change once you press Apply.
Print the QR sheet
Open Hub › Prints and find Guest QR codes, under For the day. Save PDF gives every guest’s own QR with their name, twelve to an A4 page — free for every event. Print it at 100% scale.
Re-issue a guest's QR code
If a guest loses their link or shares it, make them a new one. On Guests, open the guest’s card, tap New QR on their ticket, then Make a new QR. Their old QR and link stop working right away, and the new one can be sent.
Suppliers & budget
Track a supplier
On Suppliers, open the category — the caterer, the photographer and so on. Tap Add manually to add a supplier you found yourself, with their contact, what they cover and what you agreed to pay. Once you have booked them, they show as Booked, with what is next — like your first payment.
How do I put my venue on the map?
On Suppliers, tap your place in the date and place line at the top. A venue you added yourself gets a pin you can move to the door. A venue booked from a shop on Setnayan follows the shop’s own pin — if the shop has not pinned its place yet, the map says so.
Can Setnayan help us pick a date?
Yes. On Suppliers, tap your date in the date and place line at the top and choose Help me choose. Pick the month you are considering: its Saturdays appear, ranked by how many of your suppliers are free, with the best match marked. Once suppliers are in your build, only the days all of them can take are offered; a supplier who has not set a calendar does not rule a day out. Choose a Must-have supplier to put their free days first, then tap Use and the day to set it.
Budget line items
Your budget is on your event’s Today: open Budget. The top shows Target, Agreed, Paid and Owed. Below it: your booked suppliers, your Setnayan services, and your own expenses — ＋ Add expense for anything paid outside Setnayan. A supplier’s line items and payments are on that supplier’s own card.
Export budget due dates to your calendar
On your event’s Today, open Budget and tap Upcoming dates (.ics). You get a calendar file with one entry for each payment still due. Open it in Google Calendar, Apple Calendar or Outlook.
Mood Board
Palette tiers
Mood Board groups your palettes into three families: Venue (Ceremony 1-3 colors, Reception 3-5 in named slots — dominant, supporting, accent, neutral, accent 2), Couple (Bride 1-3, Groom 1-4), and the wedding party, family and sponsors (Wedding Party 3-6, Sponsors 1-3 each, Plain guests 3-5). Every starter theme fills all five reception slots. Role palettes only show when you have guests in that role.
How does the dress code work?
Set it in Event Hub › Dress code. Each role — the couple, the entourage, the parents, the sponsors and your guests — has its own row: pick what they wear and their colours, and a drawn figure shows it. Each role can have its own call time. For your guests you can allow more than one style, and up to five designs in each. Every guest sees only their own role’s dress code on your Event Hub, with your do’s and don’ts.
How the palette shows up for your guests
A guest’s card says what they wear and where it came from — their role’s dress code from the Mood Board — and the 3D seat plan dresses them in it.
Messaging
Start a thread with a supplier
Tap Message on a supplier in your Suppliers list, or Message on any shop’s page — Setnayan opens the conversation for you, and the shop replies in your chats. Everything you agree stays with your event. Opening a chat again with the same supplier for the same event picks up the one you had. Only hosts start a chat — suppliers reply.
Suppliers don't see your email
Suppliers never see your email. In a chat they see your name and your event — its name, date, place, guest count and the suppliers you have booked — so they can answer properly.
Suppliers: how the reply-only inbox works
Your messages — in Clients, or from the envelope at the top — list every chat a couple has opened with you. Reply, attach files and share quotes. You cannot start a chat: a couple writes first, which keeps them free of messages they did not ask for.
Orders & payments
How to order a Setnayan service
Open the plan or service you want — Event Plus, Event Pro, Event Ultra, Papic credits, Live Watch, Music Maker and the rest — and add it to your event. Pay by BDO or GCash, add a screenshot and the reference number, and send. Each has one fixed price, shown on its page.
How payments work
Your order page has Send your payment, which opens the payment page with our accounts and QR. Pay from any bank or e-wallet app, then send a screenshot and the last 6 digits of your reference there. Put your order’s reference code in the transfer note so we can match it.
Reference codes
Every order has a short reference code (like SNAB12CD34). Put it in your transfer note — it's how we match your payment to your order.
Can I get a refund?
No — what you buy from Setnayan is not refunded. If a service you paid for can't be used (we couldn't deliver it, it doesn't work and we can't fix it, or your event was called off first), send us the order reference with the contact form, within 7 days of payment where possible. If you haven't used it, it can wait for your next event; otherwise we add Papic credits to your event worth what you paid. A charge made twice or by mistake goes back to the GCash or bank account it came from. Purchases made through Apple in the iPhone app go to Apple. Supplier deposits and refunds are between you and the supplier. Full policy: setnayan.com/refunds.
Account & privacy
Change your Event Hub’s theme
Your Event Hub has its own theme: choose it in Hub › Look › Theme. Guests see a new theme once you press Apply. Your own screens can be light or dark: tap your picture at the top and choose Appearance.
Export your data
On Profile, open Privacy › Your data › Download my data and tap Download .json. You get a file with your profile, your events, your supplier profile (if any), your messages, and your own orders and payments. The file lists anything it leaves out.
Delete your account
On Profile, under Account, open Delete my account and type DELETE to confirm. That files a deletion request: our team reviews it within 24 hours — checking first for active events, bookings or an outstanding balance — and you can cancel it until it is approved. Once approved, deletion is permanent. RA 10173 right-to-erasure compliant.
Papic — candid photos
How does Papic work at my event?
Papic turns the phones at your event into candid cameras. One pot of credits covers the whole event: any guest scans your event QR and shoots from it, with no limit on how many phones join. Cameras are free and unlimited; every photo uses credits. Free credits come on your first event, so you can try it first. Every shot lands in your private Memories, each guest can find the photos they're in, and there is nothing to install — it runs in the browser.
How do I turn on Papic and hand out cameras?
Papic is the Papic card in your event’s Memories. It switches on when your event’s date is set. 1. For guests: share your event QR. Any phone that scans it shoots from your shared credits. 2. For one person: hand them a camera’s own link or QR from the same card. It shoots from the same credits. Cameras are free and unlimited; every photo uses credits. Free credits come on your first event, so there is nothing to buy before you try it. Add more any time with Add more on the card — prices are on setnayan.com/pricing.
How do my photos get matched to the right guests?
Two ways, both automatic. (1) Face matching: guests who add a selfie are recognized in candid shots, and those photos appear in their 'Memories of you'. (2) QR scan: your crew can scan a guest's invitation QR or a table sign to mark who's in a shot. Either way, every photo reaches your Memories — tagged or not. Face matching is private and per event: a guest's face data is never shared or reused across events, and it only works with the guest's consent.
Where do I find and download all my Papic photos?
Open Memories in your event. Every candid from your crew and guests is there — search by who took it, a challenge or a place on your Event Hub. Save any photo to your phone with one tap, or use Download all to pull all your Memories as zip files.
Guest: how do I take candid photos for the couple?
If the couple turned on guest cameras, open your invitation link and tap 'Be a candid camera'. Point and shoot — every photo lands in the couple's Memories as you take it. No sign-in, no app. The counter shows how many shots are left for everyone — or how many are left for you, if the couple set one for each guest. After a shot you can also tell the couple the story behind it.
Guest: can I add photos I took on my own phone?
Yes, if the couple allows it. Open your camera, tap your shots beside the shutter, then Add from your phone. Pick freely: the date each photo was taken is read on your phone, and only photos and videos from the event day go in — screenshots and photos sent over chat carry no date, so they can't go. Tap a photo to leave it out. A video goes up at 3 to 10 seconds: trim a longer one on your phone, and only the part you keep is sent. Each photo uses 3 credits of the couple's credits. If their credits have run out, the sheet says Out of Credits and nothing is sent. Some couples check guests' photos before they show — yours then appear once they keep them.
How do guests' phone photos reach my Memories — and can I check them first?
Guests can add photos and short videos they took on your event day from their own phones. Each photo uses 3 credits from your Papic credits, the same as a photo you add yourself. Choose when they show in Memories → Papic → Photos from guests' phones: Right away, or After I check. With After I check, each one waits out of sight; you check them on your Recap before you publish it — Keep or Leave out. A photo you leave out, or never check, stays out of your Recap and Memories, and its credits are not refunded. Turning off Adding photos by hand stops guests adding from their phones too.
Guest: how do I make sure I get my photos? (add your face)
When you reply, say yes to Want to be tagged in the photos? — it's optional. On the day, the camera asks you to Add your face so your photos find you: take one selfie, and the candid photos of you find their way to you under 'Memories of you' on your page. No selfie? You'll still get any photo where the crew scans your invitation QR.
Guest: where do I find the photos I'm in?
On the day (from about an hour before it starts), open your personal invitation page and look for 'Memories of you — so far'. As the crew and guests shoot, the photos you're in collect there through the day — and they're yours to keep afterward. You show up there once you've added a selfie, or once someone scans your invitation QR onto a photo.
Crew: I was asked to shoot — how does it work?
The couple sent you a camera link. Open it on your phone and tap to claim it — your phone is now a candid camera for their event. Shoot photos and clips of up to 10 seconds; everything uploads to their Memories automatically. Your camera shows how many shots are left in the couple's shared credits. To mark who's in a shot, tap 'Tag who's in it' and hold a guest's place-card QR or a table sign in frame — no typing. If you don't tag, the photo still reaches the couple.
How do I make sure one person never runs out of shots?
Keep your shared credits topped up. Every camera — yours, your crew's and your guests' — shoots from one pot, so nobody can hold shots back for one person. Give the people you count on, like your maid of honor or the cousin who frames every photo, a camera of their own from the Papic card in Memories, and watch the shared balance there. You can also cap how many credits each guest may spend, naming the few who should have more. When it runs low, add credits to the pot from the Papic card in Memories with Add more; top-ups stack on what your event already holds. Cameras are free and you can make as many as you like.
How do shots work, and how do I add more?
Everything Papic captures is counted in shots. 1 photo = 1 credit, and a snippet (10 seconds) = 8 credits — a clip costs more because it is a lot more to keep. They come out of one purse, so there's no separate photo and video allowance to juggle: shoot more clips and you'll get fewer photos out of the same balance, which is why we don't promise you an exact number of each. Cameras are unlimited. Free credits come on your first event. When it runs low, tap Add more on the Papic card in Memories: it adds to the shared pool for the whole event. What you add stacks on whatever your event already holds — it never replaces it — and current prices are on setnayan.com/pricing.
Live Watch — streaming your day
Is my YouTube channel ready to live stream? (check this first)
Live Watch sends your event to YOUR OWN YouTube channel, so that channel has to be switched on for live streaming before the day. The first time you turn it on, YouTube takes about 24 hours to activate it. Nobody can speed that up — not us, not YouTube support — so do this now, even if your event is a year away. It costs nothing and it never expires. HOW TO CHECK, in under a minute: 1. Sign in to YouTube on the account whose channel you want to stream on. If you have more than one channel, make sure you are on the right one — check the profile picture in the top corner. 2. Go to https://www.youtube.com/features 3. Find "Live streaming" in the list. If it says ENABLED, you are ready and there is nothing more to do. IF IT IS NOT ENABLED YET: 1. On that same page, click to enable it. YouTube will ask you to verify your channel with a phone number — you get a code by text or voice call and type it in. This is free. 2. After verifying, live streaming usually switches on within about 24 hours. Check the same page again the next day. 3. You also need to have had no live-streaming restrictions on the channel in the last 90 days, and to be at least 16 years old. ABOUT THE "50 SUBSCRIBERS" RULE YOU MAY HAVE READ ABOUT: it is real, but it only applies to going live from the YouTube phone app. Live Watch streams from a computer, which has no subscriber requirement at all. A brand-new channel with zero subscribers can stream your event.
How do I create the YouTube link for my live stream?
You make the broadcast on YouTube, and Setnayan sends the pictures to it. Do this in the last week before your event — not months ahead, because a broadcast left sitting for a long time can go stale. 1. Go to https://studio.youtube.com and click CREATE (the camera icon, top right), then GO LIVE. 2. Choose STREAMING SOFTWARE — not "Built-in webcam". This is the option that gives you the connection details Setnayan needs. 3. Give it a title (for example, your names), and set PRIVACY to UNLISTED. Unlisted means only people with the link can watch — it never appears in YouTube search or on your channel page. 4. Set "Made for kids" to NO, or live chat and some other features get switched off. 5. In the stream settings, choose ULTRA LOW LATENCY so people watching are only a few seconds behind the room, and switch ADS off so nothing interrupts. 6. You now see two things you need to keep apart: - The STREAM URL and STREAM KEY. These go into your streaming software. The stream key is a password for your channel — never share it, never paste it into Setnayan or anywhere else. - The WATCH LINK, from the Share button. It looks like youtube.com/watch?v=... This is the one you paste into Setnayan. 7. On your event’s Today, open the Live stream card and tap Open controller, then paste the watch link into the "How guests watch" box. Your Event Hub will show a Watch Live player during the day. The short version: the stream key goes to your streaming software, and the watch link goes to Setnayan. Getting those two the wrong way round is the one mistake worth being careful about.
How do I make sure it will all work on the day?
Do a dry run, well before the day. It is the only way to be certain, because it tests everything at once: that your channel is really switched on for live streaming, that your streaming software can reach YouTube, and that Setnayan can show the result. 1. Make a test broadcast on YouTube, exactly as you would for the real thing, and set it to Unlisted. 2. Start your streaming software and send pictures to it. 3. Paste the watch link into Setnayan and open your Event Hub on your phone. If you can see yourself, everything in the chain works. 4. When you are done, end the broadcast and delete the test video if you would rather not keep it. A dry run also proves the 24-hour activation has finished, which is the single thing most likely to go wrong on the day. Do it once, any time — a year ahead is fine — and you never have to wonder again.
What happens to the recording afterwards?
The broadcast is on your own YouTube channel, so the recording is yours. YouTube keeps it automatically as an unlisted video on your channel after the stream ends, and you download it from YouTube Studio whenever you like — go to your Content list, find the video, and use the download option in its menu. Because it lives on your channel and not ours, nobody else can take it down, and it is not affected by anything that happens to another couple. Keep the watch link saved in Setnayan and your Event Hub can keep showing it afterwards.
Reach the team
Send us a note and we’ll reply to the email you provide. Useful for anything not covered above — billing questions, supplier onboarding, custom quotes, bug reports.