Help for suppliers
You sell a service to couples on Setnayan.
Showing 7 topics for suppliers. Show all topics.
About Setnayan
What is Setnayan?
Setnayan (SET-na-yan, from Tagalog "Set na 'yan" — "that's all set") is a Philippines-first platform for life's events: one free account to plan each one, run the day and keep it for life. It runs weddings, debuts, christenings, birthdays, graduations, anniversaries, reunions, corporate events, wakes and more. Planning is free with no guest limit, you book verified Filipino suppliers at 0% commission and pay them directly, and everything you make gathers into your Memories.
How much does Setnayan cost?
Planning is free: schedule, budget, guest list, seat plan, mood board, and marketplace browse with a match preview. For an event there are three optional paid plans, Event Plus, Event Pro and Event Ultra — Setnayan AI comes inside all three — and each other service is priced on its own; current rates are on setnayan.com/pricing. Couples pay 0% commission on supplier bookings — they pay suppliers directly. Suppliers: Verified is free, for good, with Supplier Plus, Supplier Pro and Supplier Ultra plans — see setnayan.com/for-suppliers.
Is Setnayan free for couples?
Starting is free, with no card and no guest limit. The schedule, budget, guest list, seat plan and its 3D walkthrough, mood board, RSVP with a QR code for every guest, and the Event Hub with unlimited RSVP are all free with every account, plus marketplace browse and a preview of your supplier matches. Optional paid plans and services — Event Plus, Event Pro and Event Ultra (all three include Setnayan AI), the Live Watch multi-camera control room, Papic credit packs and more — are priced individually. You only pay for what you choose to add. Current rates are on setnayan.com/pricing.
What do Event Plus, Event Pro and Event Ultra add?
They are the three optional paid plans for one event; planning stays free without them. Event Plus adds Setnayan AI — it tells you what is next and flags what is at risk — and Papic credits for your guests’ cameras, and the Setnayan watermark gives way to one small “Made with Setnayan”. Event Pro is everything in Event Plus with more Papic credits, and lets you design every part of your Event Hub: the reveal, background, photos, style, motion, logo and QR, music, prints, the after-the-event page and your address. It takes the Setnayan watermark off your Event Hub. Event Ultra is everything in Event Pro with the most Papic credits, plus Live Watch for one day, your full-size photos kept 12 months after the event instead of 3, and Patiktok. What you pay for Event Plus counts toward Event Pro, and moving from Event Plus or Event Pro to Event Ultra, you pay only the difference. Current rates are on setnayan.com/pricing.
Does Setnayan take commission on supplier bookings?
No. Couples pay 0% commission on every booking — they pay their suppliers directly, and Setnayan never touches that money. Setnayan earns from the optional plans and services couples choose to buy (Event Plus, Event Pro, Event Ultra, Papic, Live Watch and more) and from its services to suppliers. Current rates are on setnayan.com/pricing.
What is Setnayan AI?
Setnayan's assisted planner. It is not sold on its own: it comes with Event Plus, Event Pro and Event Ultra, through your event date (current rates on setnayan.com/pricing). It matches suppliers to your date, budget, venue, guest count, religion and reviews, and walks you through each decision, from the venue to thank-you cards, with faith-specific steps and deadlines (for a Filipino wedding: Pre-Cana, marriage licence windows, sponsors).
Does Setnayan support Filipino wedding customs?
Yes. Ceremony types include Catholic, Civil, INC, Christian, Muslim, cultural and mixed ceremonies, among others. You set where the ceremony is — a church, chapel, mosque, temple, the civil registrar and more — and the reception’s setting: banquet hall, events place, restaurant, garden, beach, destination, heritage or outdoor tent. More than 30 Filipino ceremony roles in the guest list, including principal sponsors, candle/veil/cord/coin sponsors, ninang, ninong, bearers, and Nikah roles. Multi-faith supplier compatibility tagging across a deep tree of supplier sub-categories.
What languages does Setnayan support?
Setnayan is in English. The feature pages also have Tagalog versions.
Where does Setnayan operate?
Philippines — Metro Manila (Quezon City, Makati, Pasig, Taguig, Manila), Cebu, Davao, Tagaytay, Iloilo, Baguio, Pampanga, Cavite, Batangas, Laguna, Bulacan, and any city Filipino suppliers serve.
Does Setnayan have a mobile app?
Setnayan works on your phone. Open setnayan.com in Safari on iPhone or Chrome on Android and add it to your home screen — it then opens full screen, like an app, with nothing to download. On a computer, there is a desktop app for Mac and Windows at setnayan.com/download.
How are suppliers verified on Setnayan?
Suppliers complete a business-legitimacy check plus a short video call with a Setnayan admin. Verification is free, for good — no listing fee and no badge fee.
What is Music Maker?
A custom Filipino-style song made for the couple — written from what you already told us about your story, and yours to keep for the ceremony or reception. A one-time per-event purchase (current price on setnayan.com/pricing).
What is Papic?
Candid photo (and short-video) capture for your event. A few friends you pick — your photo crew — shoot freely from their phones, and you can also let every guest snap photos too. Everyone opens a simple camera from a QR link (no app to install); every shot lands in your private Memories in real time and is matched to the right guests, so each person gets the photos they're in — and untagged photos still land (Papic never drops one). Clips run up to 10 seconds, and optional face-matching (only with each guest's consent) auto-sorts photos to the people in them. Your Memories stay online — keep the originals by downloading them or syncing to your own Google Drive. Cameras are free and unlimited; every photo uses credits. Free credits come on your first event, and more are priced on setnayan.com/pricing.
What is Live Watch?
Live streaming for your event, embedded directly on your Event Hub. Streaming one camera is included. Live Watch adds all your cameras with a one-time unlock that stays with the event, with unlimited streams (current rate on setnayan.com/pricing). Guests and family who couldn't attend in person can watch the ceremony and reception live without leaving Setnayan.
What is Pakulay?
Pakulay is the Mood Board: your event’s colours and what each role wears, free with every account. Set it in Event Hub › Dress code. Each guest sees their own role’s dress code on your Event Hub, and the 3D seat plan dresses them in it.
How does Setnayan handle my privacy?
RA 10173 (Data Privacy Act of the Philippines) compliant. Guest list and event details are never publicly shared without your explicit opt-in. Real stories publish 30 days after the event only with explicit couple consent. Setnayan sets essential cookies only — no analytics, advertising or tracking cookies — and lists every one at setnayan.com/cookies. National Privacy Commission registration in progress. DPO contact at dpo@setnayan.com.
How do I contact Setnayan support?
Send a message with the contact form at the bottom of setnayan.com/help — pick what it is about (couple, supplier, guest, billing, a bug, an idea or something else) and it reaches the Setnayan team. Privacy-related requests reach the DPO directly at dpo@setnayan.com.
Is Setnayan open now?
Yes. Anyone can sign up free at setnayan.com and start planning any event type Setnayan offers, and suppliers can open a shop from setnayan.com/for-suppliers.
What is the best free Filipino wedding planner app?
Setnayan is a free, Philippines-first planner that keeps the whole wedding in one account: a guest list with no guest limit and more than 30 Filipino ceremony roles, RSVP with a QR code for every guest, a seat plan with a free 3D walkthrough of your reception, a budget in pesos, the day’s schedule, a mood board, and an Event Hub for your save-the-date and RSVP. No card and no trial clock. Couples book verified Filipino suppliers at 0% commission and pay them directly. Optional paid plans — Event Plus, Event Pro and Event Ultra, all with the Setnayan AI planner — and services like the livestream are priced at setnayan.com/pricing.
How do I organize a wedding guest list with ninongs and ninangs?
Give each guest a role and let the list sort itself. Setnayan’s free guest list has more than 30 Filipino ceremony roles built in — principal sponsors (ninong and ninang), candle, veil, cord and coin sponsors, ring, bible and coin bearers, flower girl, maid or matron of honor, best man, bridesmaids, groomsmen, officiant, readers, and Nikah roles. The list orders itself bride first, then groom, then by role, and you can filter to just the sponsors, the wedding party or the bearers. Type a name with its side and group in one line, or import your spreadsheet as CSV. Each guest gets a personal QR for RSVP, seating and photos.
Is there a free digital seating plan and budget tracker in pesos?
Yes — on Setnayan both are free, with no guest limit. The seat plan lays out tables, the head table and the dance floor, and 3D Plan stands the same layout up into a room you can walk in your browser — also free — so you can check sightlines and aisle space before the day. The budget tracker works in Philippine pesos. Both read from the same guest list and the same supplier ledger, so the numbers stay in step.
Where can I find verified Filipino wedding suppliers with no commission?
Setnayan’s marketplace lists Filipino suppliers who each passed a business-legitimacy check and a video call with a Setnayan admin, and it shows their real business name. Browsing is free and open to anyone. Couples pay 0% commission: you pay suppliers directly, and nothing you pay them comes back to Setnayan. Save two suppliers to compare them side by side — location, rating, services and distance from your venue — then message them from Setnayan, where a supplier sees your event’s name and date, never your email.
What is a free alternative to paid wedding website builders in the Philippines?
Setnayan’s Event Hub is free with unlimited RSVP. It holds your save-the-date, your RSVP, the day’s details — when, where, dress code, directions — and your love story, laid out like a magazine feature instead of a form. Guests RSVP with one tap and you see the count in real time beside your guest list and seat plan. The same Event Hub later carries your Memories and your livestream. With Event Plus, an optional paid plan, the watermark gives way to one small “Made with Setnayan”; Event Pro takes the Setnayan mark off entirely and adds a cinematic save-the-date reveal.
Can I use Setnayan for a debut, christening or other event?
Yes. The same free planning tools run every event type Setnayan offers — weddings, debuts, christenings, birthdays, graduations, anniversaries, reunions, corporate events, gala nights, wakes and more. And for the people you gather with again and again, a group gives your barkada, clan or parish its own space: short stories that disappear after 24 hours, one group chat, and the events you plan together.
What happens if the venue has no signal?
Your photos are safe. Papic saves every shot on the phone that took it and sends it by itself once the signal comes back, so a dropped connection never loses a photo. Your guest list, RSVPs and seat plan are all settled before the day. Live Watch is the one part that needs a working connection, because a livestream travels over the internet as it happens — check the venue’s signal or Wi-Fi before the day.
What if some guests, like a lola or ninong, don’t use smartphones?
They don’t need to. You can add every guest to the list yourself and record their RSVP for them, so your headcount and seat plan still include everyone. At the door, your coordinator finds a guest by typing their name — there is no QR they have to scan. Guests who do use a phone need no app and no account: the invitation, the RSVP and the photo camera all open in the browser from a link or a QR code.
Will Setnayan slow down when many guests upload photos at once?
Uploads are built to spread the load. Each phone shrinks its photos and videos before sending them, so guests send far less than the original file size and use less mobile data, and every file goes straight to storage rather than waiting in line behind one server. If a phone loses signal partway, the photo waits on that phone and sends when the connection returns.
How is Setnayan different from free planner apps, Google Sheets or a shared Drive?
Everything the free tools do, Setnayan also does for free: a guest list with no limit (import your spreadsheet as CSV), RSVP, a seat plan, a budget in pesos and a schedule — in one account, where each part reads the same guest list, so a change in one place shows up everywhere. What a spreadsheet or a Drive link cannot do is run the day itself: your guests’ phones become one photo crew filling one set of Memories, and family abroad can watch the ceremony live. Those day-of tools are optional and priced individually on setnayan.com/pricing.
Getting started
Sign up as a couple
Tap Create account on setnayan.com and sign up with Google, with Apple, or with your email and a password of at least 8 characters. A sign-up from there is a couple's account.
Sign up as a supplier
Start from the For suppliers page (setnayan.com/for-suppliers) and open your shop from there. Then fill in your business name, services, and contact email in your supplier dashboard. One account can do both: with a shop, you can still plan your own events from Events. Couples find you by searching Setnayan and message you here — your email and phone are not shown on your public page.
Create your event
From your dashboard, start a new event. Pick the event type, enter a display name (this is what guests and suppliers see), and the date. You can change all of it later.
What are the tabs at the bottom of the screen?
On your account screens the bar is Home and Discover. Home holds your Events, People and Memories — and your Shop, if you own one — as sections at the top. Events is every event you host or are invited to, People is everyone you are connected to, and Memories keeps the photos and stories from all of them. Discover shows public events from people you follow. Inside an event the bar changes to that event’s own: Today, Guests, Suppliers, Memories and Hub, once your Event Hub is on.
Can I plan my own events if I have a shop?
Yes. One account can run a shop and plan events. Create an event from Events on Home, as anyone does. A shop you open or claim is also one of your loved ones in People, so you can make an event for your shop as well as for yourself.
How do I switch between my events and my shop?
Tap your picture at the top. Switch to lists Your events and each shop you run — tap one to go there, or View page to see a shop’s public page. Profile & settings is at the top of the same sheet.
What does search find?
Your events, the suppliers on them — marked On your event — the shops on Setnayan, people you know or could ask to connect, and our stories and guides. The results open inside your account.
Suppliers: where is everything in my dashboard?
The bar is Today, Clients, Shop and Portfolio. Today shows the one thing waiting on you. Clients holds your people, dates and money — and your messages, which also open from the envelope at the top; your event days open from there too. Shop is your page and what you sell, with Analytics. Portfolio holds your photos and videos. Settings is under your profile picture.
Event ID vs slug
Every event has a Setnayan ID like S89E-AB12CD3456 (used internally) and a public slug like maria-and-juan (used in your invitation URL). You can change the slug later; old slugs auto-redirect for 2 years, so links and QR codes already printed keep working.
People & Memories
What is People?
People, a section of Home, is everyone you are connected to on Setnayan. The counts at the top — connected, waiting for them, asking you — each show just those people when you tap them. Type a name in the field at the bottom to find someone, or to invite them if they are not on Setnayan yet. ≡ opens Groups, Following and Followers, and the other sections of Home. Nobody is connected until they say yes.
What are loved ones?
Loved ones are the people and things you plan events for — a child, a lola, a pet. Add one in People on Home, under Loved ones. A shop you open or claim is added there too, so you can make an event for your shop. An event made for a loved one or your shop says who it is for — on its card, and under its name on Home.
What is Memories?
Memories keeps the photos and stories from every event you hosted or went to, in one place. Open it from the Memories section of Home. Inside an event, the Memories tab holds that event’s own.
Fees & plans
What does Setnayan charge suppliers?
No commission — couples pay you directly and Setnayan never touches that money, on every tier. Separately, a supplier pays Setnayan a booking fee only on couples Setnayan introduces. Your first booking from Setnayan is on us. A supplier's own clients are always free, and the fee is never added to what a couple pays. Current rates are on setnayan.com/for-suppliers.
Getting verified
How to get your DTI or SEC registration
This is proof your business is legally registered. Which one you need depends on how your business is set up. If you are a SOLE PROPRIETOR (just you, under a business name), register a Business Name with the DTI. It is done fully online and usually approved within minutes. 1. Go to the DTI Business Name Registration System: https://bnrs.dti.gov.ph 2. Search that your business name is available, then fill in your details and pick your territorial scope (Barangay, City, Regional, or National — a wider scope costs a bit more). 3. Pay the fee online. Download the DTI Business Name Certificate (PDF). If you are a CORPORATION or PARTNERSHIP, register with the SEC instead, through eSPARC: https://esparc.sec.gov.ph Once approved, download your SEC Certificate of Registration. Upload whichever certificate applies to you (PDF, JPG, or PNG, up to 15 MB). You only need one — DTI OR SEC, not both.
How to get your BIR Form 2303
BIR Form 2303 is your Certificate of Registration with the Bureau of Internal Revenue. It confirms you are registered to issue receipts and pay taxes. You get it AFTER your DTI or SEC registration. 1. Register your business with the BIR. You can start online through ORUS (Online Registration and Update System): https://orus.bir.gov.ph — or go in person to the Revenue District Office (RDO) that covers your business address. 2. Bring/submit your DTI or SEC certificate, a valid government ID, and proof of address. The BIR will tell you your tax type (most small suppliers are Non-VAT / Percentage Tax). 3. Once processed, the BIR issues Form 2303. Keep the original — you also need to register your official receipts. Upload a clear copy of Form 2303 (PDF, JPG, or PNG, up to 15 MB). Make sure the registered name and TIN are readable.
How to get your Mayor's Permit
The Mayor's Permit (also called a Business Permit) is issued by the city or municipality where you operate. It must be for the CURRENT year — it is renewed every January. 1. Go to the Business Permits and Licensing Office (BPLO) of your city or municipality. Many LGUs now let you apply or renew online — check your local government website. 2. Typical requirements: your DTI or SEC certificate, BIR registration, Barangay Business Clearance, and proof of location (lease contract or, if you own it, tax declaration). 3. Pay the assessed local fees. The LGU issues your Business Permit and the plate/sticker for the year. Requirements and fees vary by LGU, so your city hall is the best source of the exact list. Upload the current-year permit (PDF, JPG, or PNG, up to 15 MB).
How to prepare your bank account proof
This shows you control a real payout account under your business identity. It is a trust check — Setnayan does not hold your money. Your proof just needs to clearly show three things: 1. The account holder name — this should match your DTI/SEC business name (or your own name if you are a sole proprietor). 2. The provider — the bank name, or GCash / Maya. 3. The account number (you may mask the middle digits). What counts as valid proof: - GCash or Maya: a screenshot of your in-app Profile / "My Account" page showing your name and number. - Bank: a screenshot of your account details in the banking app, a bank certificate, the header of a bank statement, or a photo of your passbook cover. You do NOT need to show your balance or transaction history — feel free to blur those. Upload a screenshot or PDF (up to 15 MB).
Build your online presence: Instagram, YouTube & Vimeo
Couples check who you are before they message you. A few good public links do more than any sales pitch — here is a simple setup that works for most Filipino suppliers. 1. Get a Business (or Creator) Instagram. Couples browse Instagram first, so this is the one to start with. If you already have a personal account, you do not need a new one — open the app, go to Settings and privacy > Account type and tools > Switch to professional account, and pick Business or Creator. That unlocks insights and a contact button, and keeps your work and personal life separate. 2. Post your best work, not all of it. 9 to 12 strong photos or a short reel say more than 100 random shots. Add your city and what you do to your bio. 3. Start a YouTube channel for the long pieces. Full films, highlight reels, and behind-the-scenes clips live well here with no time limit. Create one free at https://youtube.com and upload a couple of your best videos. 4. Use Vimeo for a clean, ad-free reel. If you want your portfolio to look premium — no ads, no "up next" clutter — Vimeo is worth it. Make a free account at https://vimeo.com and upload one polished showcase video. 5. Bring it all back to Setnayan. On your supplier profile, paste your YouTube and Vimeo links into Featured Videos (they play right on your page), and add every public link — Instagram, Facebook, TikTok, YouTube, Vimeo — under your social links. That way a couple sees your whole story in one place, without leaving Setnayan to go hunting. You do not need all of these on day one. Even one good link helps. Start with Instagram, add the rest as you go.
Messaging
Start a thread with a supplier
Tap Message on a supplier in your Suppliers list, or Message on any shop’s page — Setnayan opens the conversation for you, and the shop replies in your chats. Everything you agree stays with your event. Opening a chat again with the same supplier for the same event picks up the one you had. Only hosts start a chat — suppliers reply.
Suppliers don't see your email
Suppliers never see your email. In a chat they see your name and your event — its name, date, place, guest count and the suppliers you have booked — so they can answer properly.
Suppliers: how the reply-only inbox works
Your messages — in Clients, or from the envelope at the top — list every chat a couple has opened with you. Reply, attach files and share quotes. You cannot start a chat: a couple writes first, which keeps them free of messages they did not ask for.
Account & privacy
Change your Event Hub’s theme
Your Event Hub has its own theme: choose it in Hub › Look › Theme. Guests see a new theme once you press Apply. Your own screens can be light or dark: tap your picture at the top and choose Appearance.
Export your data
On Profile, open Privacy › Your data › Download my data and tap Download .json. You get a file with your profile, your events, your supplier profile (if any), your messages, and your own orders and payments. The file lists anything it leaves out.
Delete your account
On Profile, under Account, open Delete my account and type DELETE to confirm. That files a deletion request: our team reviews it within 24 hours — checking first for active events, bookings or an outstanding balance — and you can cancel it until it is approved. Once approved, deletion is permanent. RA 10173 right-to-erasure compliant.
Reach the team
Send us a note and we’ll reply to the email you provide. Useful for anything not covered above — billing questions, supplier onboarding, custom quotes, bug reports.