Help for vendors
You sell a service to couples on Setnayan.
Showing 5 topics for vendors. Show all topics.
About Setnayan
What is Setnayan?
Setnayan (SET-na-yan, from Tagalog "Set na 'yan." — "that's all set.") is the Philippines-first life-events platform — one free account to plan each occasion, run the day, and keep it for life. Weddings are the deepest surface, and the same tools run debuts, christenings, birthdays, graduations, anniversaries, reunions, corporate events, wakes and more. Planning is free with no guest limit; couples book verified Filipino suppliers at 0% commission and pay them directly; and everything a couple creates gathers into one living memory (Memories) they keep.
How much does Setnayan cost?
Couples start free (planning workspace: schedule, budget, guest list, seat plan, mood board, plus marketplace browse with a match preview). The paid planner is Setnayan AI, a one-time purchase that unlocks the full planner with access through your wedding day. Individual services and the Setnayan AI rate are listed on the Pricing page. Supplier side: Verified is free during launch, with Pro and Enterprise subscription tiers billed per 28-day prepaid block. 0% commission on supplier bookings — couples pay their suppliers directly and Setnayan never sits between them at checkout. Suppliers pay a booking fee to Setnayan only on couples we introduce; it is charged to the supplier, never added to what a couple pays, and their own and repeat clients stay free. See setnayan.com/pricing for current rates.
Is Setnayan free for couples?
Starting is free, with no card and no guest limit. The schedule, budget, guest list, seat plan and its 3D walkthrough, mood board, RSVP with a QR code for every guest, and the Event Hub with unlimited RSVP are all free with every account, plus marketplace browse and a preview of your supplier matches. Optional paid software — Setnayan AI (a one-time purchase with access through your event date), the Live Studio multi-camera control room, Papic top-ups, Event Hub PRO and more — is priced individually. You only pay for what you choose to add. Current rates are on setnayan.com/pricing.
Does Setnayan take commission on supplier bookings?
No. Couples pay 0% commission on every booking — they pay their suppliers directly, and Setnayan never touches that money. Suppliers pay 0% commission on every tier too. Separately, a supplier pays Setnayan a booking fee only on couples Setnayan introduces: the first 5 are free, a supplier's own clients are always free, and the fee is never added to what a couple pays. Current rates are on setnayan.com/pricing. Setnayan's revenue is software couples choose to buy (Setnayan AI, Papic, Live Studio, Event Hub PRO and more), supplier plans, and that booking fee.
What is Setnayan AI?
Setnayan's assisted-planning tier — a one-time purchase that unlocks the full planner with access through your event date (current rate on setnayan.com/pricing). Matches, sorts, and cross-references suppliers against your date, budget, venue, guest count, religion, and reviews — and walks you through every decision from venue lock through thank-you cards, with religion-adaptive guidance and hard-floor deadlines specific to Filipino weddings (Pre-Cana, marriage license validity windows, sponsor coordination, etc.).
Does Setnayan support Filipino wedding customs?
Yes. Supports seven ceremony types (Catholic, Civil, INC, Christian, Muslim, Cultural, Mixed) and seven venue settings (banquet hall, garden, beach, destination, heritage, outdoor tent, civil registrar). More than 30 Filipino ceremony roles in the guest list, including principal sponsors, candle/veil/cord/coin sponsors, ninang, ninong, bearers, and Nikah roles. Multi-faith supplier compatibility tagging across a deep tree of supplier sub-categories.
What languages does Setnayan support?
English (primary across the marketing site and dashboards). Tagalog (TL) on dashboard surfaces. Cebuano (CEB) localization on the marketing site is on the V1.1 roadmap.
Where does Setnayan operate?
Philippines — Metro Manila (Quezon City, Makati, Pasig, Taguig, Manila), Cebu, Davao, Tagaytay, Iloilo, Baguio, Pampanga, Cavite, Batangas, Laguna, Bulacan, and any city where Filipino wedding suppliers serve.
Does Setnayan have a mobile app?
Web-first responsive site that works on iOS Safari and Chrome Android. Native iOS and Android shells via Expo are on the V1.5 roadmap.
How are suppliers verified on Setnayan?
Suppliers complete a business-legitimacy check plus a short video call with a Setnayan admin. Verification is free during launch — no listing fee and no badge fee.
What is Music Maker?
A custom Filipino-style song written for the couple — a one-time per-event purchase (current price on setnayan.com/pricing). Setnayan's music team writes original lyrics around the couple's love story, records the track, and delivers it for the ceremony or reception.
What is Papic?
Candid photo (and short-video) capture for your event. A few friends you pick — your photo crew — shoot freely from their phones, and you can also let every guest snap photos too. Everyone opens a simple camera from a QR link (no app to install); every shot lands in your private gallery in real time and is matched to the right guests, so each person gets the photos they're in — and untagged photos still land (Papic never drops one). Clips run up to 10 seconds, and optional face-matching (only with each guest's consent) auto-sorts photos to the people in them. Your gallery stays online — keep the originals by downloading them or syncing to your own Google Drive. There's a free tier to try it; current prices are on setnayan.com/pricing.
What is Live Studio?
Live streaming for your wedding, embedded directly on your Event Hub — one unlock covers the whole event, unlimited streams (current rate on setnayan.com/pricing). Guests and family who couldn't attend in person can watch the ceremony and reception live without leaving Setnayan.
What is Pakulay?
The visual mood board for your wedding — included free with every couple account. Three pillars: palette (colors), location feel (venue look + atmosphere), and dress codes (attire direction by role tier). Pakulay finalizes once and downstream services (catering, florals, attire, stationery) pull from the same locked vision.
How does Setnayan handle my privacy?
RA 10173 (Data Privacy Act of the Philippines) compliant. Guest list and event details are never publicly shared without your explicit opt-in. Real-wedding stories publish 30 days post-event only with explicit couple consent. National Privacy Commission registration in progress. DPO contact at dpo@setnayan.com.
How do I contact Setnayan support?
Send a message via the contact form below on this page — pick your role (couple, supplier, guest, or admin) and we'll route it to the right team. Response within 24 hours during business days. Privacy-related requests reach the DPO directly at dpo@setnayan.com.
When does Setnayan launch?
Setnayan is rolling out in phases — a pilot with a small family + friends cohort exercising the full payment cycle on real weddings, followed by public launch alongside the founder's own wedding, the first event shipped through the platform end-to-end. See setnayan.com for the latest launch status.
What is the best free Filipino wedding planner app?
Setnayan is a free, Philippines-first planner that keeps the whole wedding in one account: a guest list with no guest limit and more than 30 Filipino ceremony roles, RSVP with a QR code for every guest, a seat plan with a free 3D walkthrough of your reception, a budget in pesos, the day’s schedule, a mood board, and an Event Hub for your save-the-date and RSVP. No card and no trial clock. Couples book verified Filipino suppliers at 0% commission and pay them directly. Optional upgrades — guest photo capture, livestream, an AI planner — are priced individually at setnayan.com/pricing.
How do I organize a wedding guest list with ninongs and ninangs?
Give each guest a role and let the list sort itself. Setnayan’s free guest list has more than 30 Filipino ceremony roles built in — principal sponsors (ninong and ninang), candle, veil, cord and coin sponsors, ring, bible and coin bearers, flower girl, maid or matron of honor, best man, bridesmaids, groomsmen, officiant, readers, and Nikah roles. The list orders itself bride first, then groom, then by role, and you can filter to just the sponsors, the wedding party or the bearers. Type a name with its side and group in one line, or import your spreadsheet as CSV. Each guest gets a personal QR for RSVP, seating and photos.
Is there a free digital seating plan and budget tracker in pesos?
Yes — on Setnayan both are free, with no guest limit. The seat plan lays out tables, the head table and the dance floor, and 3D Plan stands the same layout up into a room you can walk in your browser — also free — so you can check sightlines and aisle space before the day. The budget tracker works in Philippine pesos. Both read from the same guest list and the same supplier ledger, so the numbers stay in step.
Where can I find verified Filipino wedding suppliers with no commission?
Setnayan’s marketplace lists Filipino suppliers who each passed a business-legitimacy check and a video call with a Setnayan admin, and it shows their real business name. Browsing is free and open to anyone. Couples pay 0% commission: you pay suppliers directly, and nothing you pay them comes back to Setnayan. Save two suppliers to compare them side by side — location, rating, services and distance from your venue — then message them from Setnayan, where a supplier sees your event’s name and date, never your email.
What is a free alternative to paid wedding website builders in the Philippines?
Setnayan’s Event Hub is free with unlimited RSVP. It holds your save-the-date, your RSVP, the day’s details — when, where, dress code, directions — and your love story, laid out like a magazine feature instead of a form. Guests RSVP with one tap and you see the count in real time beside your guest list and seat plan. The same Event Hub later carries your guest gallery and your livestream. An optional PRO upgrade removes the Setnayan watermark and adds a cinematic save-the-date reveal.
Can I use Setnayan for a debut, christening or other event?
Yes. The same free planning tools run every event type Setnayan offers — weddings, debuts, christenings, birthdays, graduations, anniversaries, reunions, corporate events, gala nights, wakes and more. And for the people you celebrate with again and again, a group gives your barkada, clan or parish its own space: short stories that disappear after 24 hours, one group chat, and the events you plan together.
What happens if the wedding venue has no signal?
Your photos are safe. Papic saves every shot on the phone that took it and sends it by itself once the signal comes back, so a dropped connection never loses a photo. Your guest list, RSVPs and seat plan are all settled before the day. Live Studio is the one part that needs a working connection, because a livestream travels over the internet as it happens — check the venue’s signal or Wi-Fi before the day.
What if some guests, like a lola or ninong, don’t use smartphones?
They don’t need to. You can add every guest to the list yourself and record their RSVP for them, so your headcount and seat plan still include everyone. At the door, your coordinator finds a guest by typing their name — there is no QR they have to scan. Guests who do use a phone need no app and no account: the invitation, the RSVP and the photo camera all open in the browser from a link or a QR code.
Will Setnayan slow down when many guests upload photos at once?
Uploads are built to spread the load. Each phone shrinks its photos and videos before sending them, so guests send far less than the original file size and use less mobile data, and every file goes straight to storage rather than waiting in line behind one server. If a phone loses signal partway, the photo waits on that phone and sends when the connection returns.
How is Setnayan different from free wedding apps, Google Sheets or a shared Drive?
Everything the free tools do, Setnayan also does for free: a guest list with no limit (import your spreadsheet as CSV), RSVP, a seat plan, a budget in pesos and a schedule — in one account, where each part reads the same guest list, so a change in one place shows up everywhere. What a spreadsheet or a Drive link cannot do is run the day itself: your guests’ phones become one photo crew filling one gallery, and family abroad can watch the ceremony live. Those day-of tools are optional and priced individually on setnayan.com/pricing.
Getting started
Sign up as a couple
On the sign-up page, pick "Couple" as your account type, enter your email, and choose a password (≥ 8 characters). You'll land on the dashboard immediately — V1 auto-confirms accounts so you don't need to wait on a confirmation email. Once Resend SMTP is wired, real email verification returns.
Sign up as a supplier
Same form, pick "Vendor" instead. You'll land on /vendor-dashboard with a profile editor. Fill in your business name, services, and contact email. Couples find you by searching Setnayan and message you here — your email and phone are not shown on your public page.
Create your event
From /dashboard, click "Create event". Pick the event type (Weddings only in V1), enter a display name (this is what guests + suppliers see), and the date. You can edit everything later from the Invitation tab.
Event ID vs slug
Every event has a Setnayan ID like S89E-AB12CD3456 (used internally) and a public slug like maria-and-juan (used in your invitation URL). The slug is editable on the Invitation tab. Old slugs auto-redirect for 2 years, so links and QR codes already printed keep working.
Getting verified
How to get your DTI or SEC registration
This is proof your business is legally registered. Which one you need depends on how your business is set up. If you are a SOLE PROPRIETOR (just you, under a business name), register a Business Name with the DTI. It is done fully online and usually approved within minutes. 1. Go to the DTI Business Name Registration System: https://bnrs.dti.gov.ph 2. Search that your business name is available, then fill in your details and pick your territorial scope (Barangay, City, Regional, or National — a wider scope costs a bit more). 3. Pay the fee online. Download the DTI Business Name Certificate (PDF). If you are a CORPORATION or PARTNERSHIP, register with the SEC instead, through eSPARC: https://esparc.sec.gov.ph Once approved, download your SEC Certificate of Registration. Upload whichever certificate applies to you (PDF, JPG, or PNG, up to 15 MB). You only need one — DTI OR SEC, not both.
How to get your BIR Form 2303
BIR Form 2303 is your Certificate of Registration with the Bureau of Internal Revenue. It confirms you are registered to issue receipts and pay taxes. You get it AFTER your DTI or SEC registration. 1. Register your business with the BIR. You can start online through ORUS (Online Registration and Update System): https://orus.bir.gov.ph — or go in person to the Revenue District Office (RDO) that covers your business address. 2. Bring/submit your DTI or SEC certificate, a valid government ID, and proof of address. The BIR will tell you your tax type (most small suppliers are Non-VAT / Percentage Tax). 3. Once processed, the BIR issues Form 2303. Keep the original — you also need to register your official receipts. Upload a clear copy of Form 2303 (PDF, JPG, or PNG, up to 15 MB). Make sure the registered name and TIN are readable.
How to get your Mayor's Permit
The Mayor's Permit (also called a Business Permit) is issued by the city or municipality where you operate. It must be for the CURRENT year — it is renewed every January. 1. Go to the Business Permits and Licensing Office (BPLO) of your city or municipality. Many LGUs now let you apply or renew online — check your local government website. 2. Typical requirements: your DTI or SEC certificate, BIR registration, Barangay Business Clearance, and proof of location (lease contract or, if you own it, tax declaration). 3. Pay the assessed local fees. The LGU issues your Business Permit and the plate/sticker for the year. Requirements and fees vary by LGU, so your city hall is the best source of the exact list. Upload the current-year permit (PDF, JPG, or PNG, up to 15 MB).
How to prepare your bank account proof
This shows you control a real payout account under your business identity. It is a trust check — Setnayan does not hold your money, and the deposit-verification step only starts once Setnayan Pay is live. Your proof just needs to clearly show three things: 1. The account holder name — this should match your DTI/SEC business name (or your own name if you are a sole proprietor). 2. The provider — the bank name, or GCash / Maya. 3. The account number (you may mask the middle digits). What counts as valid proof: - GCash or Maya: a screenshot of your in-app Profile / "My Account" page showing your name and number. - Bank: a screenshot of your account details in the banking app, a bank certificate, the header of a bank statement, or a photo of your passbook cover. You do NOT need to show your balance or transaction history — feel free to blur those. Upload a screenshot or PDF (up to 15 MB).
Build your online presence: Instagram, YouTube & Vimeo
Couples check who you are before they message you. A few good public links do more than any sales pitch — here is a simple setup that works for most Filipino suppliers. 1. Get a Business (or Creator) Instagram. Couples browse Instagram first, so this is the one to start with. If you already have a personal account, you do not need a new one — open the app, go to Settings and privacy > Account type and tools > Switch to professional account, and pick Business or Creator. That unlocks insights and a contact button, and keeps your work and personal life separate. 2. Post your best work, not all of it. 9 to 12 strong photos or a short reel say more than 100 random shots. Add your city and what you do to your bio. 3. Start a YouTube channel for the long pieces. Full films, highlight reels, and behind-the-scenes clips live well here with no time limit. Create one free at https://youtube.com and upload a couple of your best videos. 4. Use Vimeo for a clean, ad-free reel. If you want your portfolio to look premium — no ads, no "up next" clutter — Vimeo is worth it. Make a free account at https://vimeo.com and upload one polished showcase video. 5. Bring it all back to Setnayan. On your supplier profile, paste your YouTube and Vimeo links into Featured Videos (they play right on your page), and add every public link — Instagram, Facebook, TikTok, YouTube, Vimeo — under your social links. That way a couple sees your whole story in one place, without leaving Setnayan to go hunting. You do not need all of these on day one. Even one good link helps. Start with Instagram, add the rest as you go.
Messaging
Start a thread with a supplier
Tap Message on a supplier in your Suppliers list, or Inquire on any shop's page — Setnayan opens the conversation for you, and the shop replies in your Messages. Everything you agree stays with your event. (If you already know the email on a shop's Setnayan profile, you can also type it on the Messages tab.) Re-opening a thread between the same event + supplier resumes the existing conversation — no duplicates. Only couples can open new threads — suppliers reply to threads couples started.
Suppliers don't see your email
When a supplier opens a thread, they see only your event's display name and date — never your email or personal name. You control how you're identified by the display_name you set on your event. This is locked behavior in V1.
Suppliers: how the reply-only inbox works
Your /vendor-dashboard/messages inbox lists every thread a couple has opened with you. You can reply to any thread, attach files, and share quotes. You cannot start a thread cold — couples have to reach out first. This protects them from unsolicited DMs.
Account & privacy
Switch your dashboard theme
On Profile, pick one of five themes — Setnayan Default (burgundy), Victorian, Classy, iOS, Forest & Champagne Gold. The whole dashboard re-skins instantly. Public invitation site stays on Setnayan Default regardless.
Export your data
On Profile → Privacy & data → "Download .json". You get a JSON file with your profile, event memberships, supplier profile (if any), and every chat message you authored. Audit log, R2 media, and payment records aren't in V1 (flagged in the export).
Delete your account
On Profile → Privacy & data → expand the Delete my account block → type DELETE to confirm. We soft-delete the account and sign you out. Internal admins can restore within 30 days; after that, deletion becomes permanent. RA 10173 right-to-erasure compliant.
Reach the team
Send us a note and we’ll reply to the email you provide. Useful for anything not covered above — billing questions, vendor onboarding, custom quotes, bug reports.